Emergency Towing.
Any Hour. Any Road.
City's Towing & Lockout Service provides 24/7 emergency towing across Buffalo, Amherst, Cheektowaga, and all of Western New York. Fast dispatch. Flatbed fleet. No voicemail — ever.
From your call to on-scene — in four steps.
No complicated process. No forms to fill. One call to our live dispatcher and a truck is rolling toward you before the conversation ends.
You Call
A live dispatcher answers immediately — no voicemail, no call center, no hold music. Any hour, any day.
We Dispatch
The closest available truck rolls out within minutes of your call. You get a real ETA before we hang up.
We Arrive
15–30 minute average response across the Buffalo metro. Faster in core neighborhoods. We know these streets.
You're Covered
Your vehicle is safely loaded and transported to your destination. We work with your insurance if needed.
The emergency towing company Buffalo trusts most.
15+ years on Buffalo's streets. 200+ five-star reviews. Five reasons drivers across Western New York call City's first — and call back again.
15–30 Min Guaranteed Response
Our dispatch gets a truck rolling immediately. Average arrival across Buffalo and Western New York is 15–30 minutes — verified by real customer reviews.
24/7 Live Human Dispatch
No voicemail. No automated system. A real dispatcher answers every call at any hour — nights, weekends, holidays, blizzards.
Full Flatbed Emergency Fleet
Flatbed towing available for all emergency calls. Safer for your vehicle — critical for AWD, luxury, low-clearance, and post-accident transport.
Licensed Emergency Operators
Every driver is fully licensed and insured for emergency operations. We work alongside first responders and insurers professionally.
No Emergency Surcharges
We don't price-gouge at 2am. The quote you get is the price you pay — upfront, honest, and consistent 24 hours a day.
Every emergency towing scenario — covered.
From highway accidents to overnight breakdowns, our fleet is equipped and dispatched for every emergency across Buffalo and all of Western New York.
Accident & Collision Towing
Post-accident towing handled fast and professionally. We work alongside emergency responders and coordinate with your insurance to clear the scene and secure your vehicle without added stress.
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Highway Breakdown Response
Broken down on the I-90, I-190, or any WNY highway? We respond fast to highway emergencies and safely load your vehicle — keeping you off the shoulder and away from traffic.
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Vehicle Recovery & Winch-Out
Stuck in a ditch, snow bank, or off the road? Our recovery and winch-out service pulls you out fast across Western New York — any terrain, any conditions, any hour.
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Overnight & Late-Night Towing
Emergencies don't respect business hours. Our overnight towing service covers all of Buffalo and Western New York from midnight to sunrise — same response time, same pricing.
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Residential & Neighborhood Towing
Broken down in your driveway, a parking lot, or a side street? We dispatch to residential locations across Buffalo's neighborhoods fast — no call too local.
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Non-Running Vehicle Transport
Vehicle won't start, won't engage, or is mechanically failed? We safely transport any non-running vehicle using our flatbed fleet — to your mechanic, dealer, or home.
Request This ServiceEmergency towing across 14 Western NY communities.
One number reaches the entire map. Wherever you're stranded — from Niagara Falls to Hamburg — City's Towing has a truck nearby and ready to roll.
Buffalo's most trusted 24/7 emergency towing team.
Emergency Towing Buffalo NY — 24/7 Live Dispatch
When your car breaks down on the I-90 at 3am or you're involved in an accident near downtown Buffalo, City's Towing & Lockout Service is the crew that shows up. Since 2012, our 24/7 emergency towing dispatch has responded to thousands of calls across Buffalo and Western New York — never with voicemail, never with delays on answering.
Our emergency towing service covers every Buffalo neighborhood and every surrounding community — from the East Side and Elmwood Village to South Buffalo, North Buffalo, and beyond. When you search emergency towing Buffalo NY or tow truck near me, City's is the local team ready to roll.
Accident Towing Across Cheektowaga, Amherst & Lancaster
Post-accident towing requires experience, proper equipment, and calm professionalism. Our flatbed fleet is the right tool for accident recovery — preventing further damage to your already-stressed vehicle during transport. We work alongside first responders in Cheektowaga, Amherst, Lancaster, and across Erie County.
We coordinate with your insurance company and can tow directly to your preferred shop or dealer — anywhere across Western New York. See our customer reviews to hear how we've helped Buffalo drivers through their most stressful moments.
Emergency Towing in Niagara Falls, Lockport & North Tonawanda
Our emergency towing dispatch doesn't stop at the Erie County line. We serve Niagara Falls, Lockport, North Tonawanda, and Tonawanda with the same 24/7 live dispatch, same fast response times, and same upfront pricing that Buffalo drivers have trusted since 2012.
Whether you're stranded on the Robert Moses Parkway in Niagara Falls or broken down on Transit Road heading through Lockport, our fleet is positioned to reach you fast. Flatbed towing is available for all emergency calls throughout Niagara County.
West Seneca, Orchard Park & Hamburg Emergency Response
The southern Buffalo suburbs — West Seneca, Orchard Park, Hamburg, and Depew — are fully within our emergency dispatch network. One call reaches our central Buffalo dispatcher who immediately locates the nearest available truck, regardless of which part of Western New York you're in.
City's Towing offers roadside assistance for situations that don't require a full tow — jump starts, fuel delivery, flat tire service — fast across the entire WNY coverage area. Browse our photo gallery to see our fleet in action.
Emergency towing questions — fast answers.
Everything you need to know about our 24/7 emergency towing service across Buffalo and Western New York.
Full-service towing & locksmith — one number covers it all.
City's Towing isn't just emergency towing. We're a full-service towing and mobile locksmith operation — one of the only crews in Western New York that does both.
Emergency? Call Now.
We Answer Every Time.
No voicemail. No hold music. No answering service. A live City's Towing dispatcher picks up immediately — day, night, holiday, blizzard — and gets a truck rolling toward you within minutes across Buffalo and Western New York.