Serving Buffalo Since 2012

Built For Emergencies.
Trusted Across Western New York.

City's Towing & Lockout Service has been Buffalo's go-to emergency towing and mobile locksmith team for over 15 years. Fast dispatch, fair prices, and professionals who actually show up — every time.

Call Now · (716) 393-5144 Our Story
City's Towing branded flatbed truck in Buffalo NY
Live Dispatch 24/7 · Western New York
City's Towing branded truck
15+ Years in Business Founded February 2012
10K+ Calls Handled Across Western NY
24/7 Emergency Dispatch Nights, weekends & holidays
1,000+ 5-Star Reviews Verified Google reviews
Buffalo flatbed towing service
Roadside assistance Buffalo NY
Buffalo Local Since 2012
Our Story

Built from the ground up — for Buffalo drivers.

City's Towing & Lockout Service started in February 2012 with a simple idea: Buffalo deserved a towing company that actually showed up fast, charged fair prices, and treated customers like people — not just ticket numbers.

Founded by Christopher Adams, we grew from a single truck into a full-fleet operation covering Buffalo and all of Western New York. Along the way, we added something rare: complete mobile locksmith capability rolled right into our tow fleet. One call can now handle a lockout, a tow, a key replacement, or roadside assistance — without juggling multiple companies.

Over 15 years, we've handled thousands of calls across every situation imaginable. We've built our operation to handle all of them quickly.

  • Local operators who know Buffalo's streets
  • Towing + locksmith in one fleet — rare in WNY
  • 24/7 live dispatch, no voicemail
  • Fair, upfront pricing — pay on arrival
Meet the Owner

Christopher Adams — built this company on reliability.

For Christopher Adams, this business isn't just a job — it's a commitment to being there when Buffalo drivers need help most.

Christopher founded City's Towing & Lockout Service in 2012 after recognizing a gap in the Buffalo market: too many companies with slow response times, surprise fees, and no real local knowledge. He set out to build the opposite — a fast, honest, community-focused emergency service that Western New York could depend on.

With 15+ years running emergency dispatch, Christopher personally oversees operations to make sure every call is handled with the urgency and professionalism that built our reputation.

"When you're stranded on the side of the road at 2am, you don't want a voicemail — you need someone who answers and gets a truck to you fast. That's what we built this company to do."

— Christopher Adams, Owner & Founder
City's Towing operations in Buffalo
Christopher Adams Owner & Founder · Since 2012
Licensed & Insured 15+ Years Experience 24/7 Operations
Why City's

What makes us different — and why it matters.

From our hybrid tow-and-locksmith fleet to our live 24/7 dispatch, here's what separates City's from every other crew in Western New York.

24/7 Emergency Service

Phones answered around the clock. A dispatcher is always ready — no voicemail, no waiting.

Fast Dispatch Times

15–30 minute average response across Buffalo and surrounding areas. We roll fast.

Licensed & Professional

Fully licensed, insured, and trained. Your vehicle is in safe hands every single time.

Mobile Locksmith Built-In

One of the only crews in Buffalo with full locksmith capability inside our tow fleet.

Full Flatbed Fleet

Safe, damage-free flatbed transport for luxury cars, motorcycles, AWD, and low-clearance vehicles.

Western NY Coverage

From downtown Buffalo to Niagara Falls, Lockport, Orchard Park, and beyond — we've got you covered.

Our Journey

15+ years on Buffalo's roads — and counting.

2012

Founded in Buffalo

Christopher Adams launched City's Towing with a single truck and a commitment to fast, honest service for the Buffalo community.

2014

Expanded Fleet & Services

Grew the fleet and added full mobile locksmith capability — one of the first towing companies in Western NY to do so.

2017

Regional Coverage Expanded

Extended dispatch coverage to Niagara Falls, Lockport, Lancaster, Orchard Park, and surrounding communities.

2020

Essential Service Designation

Remained fully operational during the pandemic as a designated essential service, supporting stranded and locked-out drivers across WNY.

2025

15+ Years Strong

Over a decade of trusted service, 10,000+ calls handled, and 1,000+ five-star reviews. Still local, still fast, still fair.

Areas Served

Coverage across Western New York.

Wherever you're stranded, we're nearby. Our fleet covers Buffalo and the surrounding region — from Niagara Falls to Orchard Park and beyond.

On the Job

Our fleet, in the field.

Real jobs. Real trucks. Real Buffalo. A look at what we do every day across Western New York.

Blue SUV on flatbed tow truck Buffalo
Flatbed Towing · Buffalo
Red car flatbed towing
Vehicle Transport
Roadside towing Buffalo NY
Roadside Response
SUV flatbed towing Western NY
SUV Transport · WNY
Automotive locksmith services Buffalo
Car Lockout Service
Car key fob programming on-site
Key Fob Programming
Residential roadside towing Buffalo
Residential Dispatch
Car key replacement Buffalo NY
Key Replacement
FAQ

About City's — quick answers.

City's Towing & Lockout Service is owned and operated by Christopher Adams, a Buffalo native who founded the company in February 2012. Christopher is hands-on with dispatch and operations to ensure every customer gets the fast, professional service he built the company on.
We've been serving Buffalo and Western New York since February 1, 2012 — that's 15+ years of emergency towing and mobile locksmith experience on local roads. We know these streets inside and out.
Yes. City's Towing & Lockout Service is fully licensed and insured. Every job — from a simple jump start to a full flatbed recovery — is handled by trained, professional operators with proper credentials.
Yes, and it's one of the things that sets us apart. Our tow fleet includes fully-equipped mobile locksmith vans. Car lockouts, key replacement, and key fob programming are all handled on-site — no dealership required.
A few things: 15+ years of local experience, a true hybrid towing + locksmith operation, 24/7 live dispatch (no voicemail), fair upfront pricing, and a real commitment to fast arrivals. Our customers say it best — over 1,000 five-star Google reviews.
Ready when you need us

Stuck? Locked out? Call Buffalo's best.

15+ years. 10,000+ calls. One number to remember — any time, day or night.

Call (716) 393-5144 Email Us
Licensed & Insured  ·  24/7 Dispatch  ·  Buffalo Local Since 2012

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